Expert IT Support & Solutions
Transparent IT pricing. Ready to start when you are.
✅Data Recovery (Failed hard disks, physical damage, water and fire damage)
✅Combined 30+ Years of IT industry experience
✅Over 1200+ computers managed
✅Ransomware Consultation
We collaborate with forward-thinking companies ranging from 20 to 1,000 seats across various industries, all of which heavily depend on robust technology and security.
Influences
Some of our many clients, collaborators & partners.
Our Services
At our firm, we are laser-focused on business optimization. We understand business needs take precedence over technology. Our services and fee reflect our proactive approach as your IT partner.
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65+ Organizations Transformed
5+ Countries served
1200+ computers managed
Comprehensive IT Support🎗️
👨🏻🔧 Maintain seamless system operations with proactive downtime prevention. 24/7/365 managed IT services to ensure your operation is robust and resilient.
Proactive Cybersecurity 🔐
Safeguard sensitive information and ward off cyber threats. Leveraging the best tools in the industry such as Huntress, Defender 365, and Fortinet Firewalls. You’re protected under our collaborative watch.
Custom IT Solutions 𝌣
Customized support packages 🪡 tailored to the specific requirements of your business and industry. 📊 Your business is unique—let us build something customized for you.
Data Backup & Disaster Recovery
Business continuity plan and recovery in the event of a 🚨crisis. Our approach is to leverage a 3-2-1 back up strategy. 3 back ups, on 2 medias, and 1 offsite.
Strategic Cloud ☁️ Computing
🚀 Boost collaboration and elevate efficiency with premier cloud-based tools.
Security Awareness Training
Stay at the forefront of technology 🖥️ and IT security best practices. Your team is only effective if they know the technology available!
What People Are Saying
“Tony assisted in our clinic transition from paper to digital. His patience, responsiveness and professionalism was greatly appreciated. I would highly recommend Tony and his team.”
— Dr. Kerry Li
“Benson Hunt technical and service was excellent to help us transitioning to our new system.”
— Michael Duong, CPA
“Tony’s development of the new Youth Exchange platform is nothing short of impressive. It’s user-friendly and perfectly tailored to our needs.
His technical support is prompt, efficient, and always helpful, significantly enhancing our program’s efficiency and communication.
Huge thanks to Tony for his invaluable contribution!”
— Brad Walls
Firefighter
“Benson Hunt’s creative approach is optimized for any business requiring technology. We are a fishery in the East Coast and have had troubles navigating network issues, connectivity and gathering our business together. Their solutions are definitely customized and scalable. Highly recommended.”
— Guo Zhong
Sino Canadian Seafoods Ltd.
“I recently collaborated with Benson Hunt for my dental practice's IT needs, and their services exceeded all expectations…Benson Hunt is an invaluable partner for dental practices seeking reliable IT services. I highly recommend them.”
— West Block Dental
Strategy first IT & Cybersecurity Services
We help innovative and technology forward businesses in Western Canada and Hong Kong with proactive technology and cybersecurity management. No more reactive IT and “call when it’s broken” relationships. Let’s partner together and leverage technology to assist in hiring, compliance requirements and address security concerns. We are experts in business technology.
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At Benson Hunt, our partnership begins with a comprehensive systems audit. We conduct a detailed 100-point inspection of your technology infrastructure, software licenses, compliance obligations, and cybersecurity vulnerabilities. We collaborate closely with you to comprehend your business's goals over one, three, and five years, ensuring that our strategy aligns with the broader vision of your company.
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A successful partnership is founded on alignment and strategic planning. At Benson Hunt, we initiate our engagement with a strategic technology roadmap and a risk reduction plan, all orchestrated through our management platform leveraging AWS.
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We prioritize addressing the most significant and urgent challenges first, implementing projects and initiatives to enhance your systems and policies, while mitigating critical risks to your business. At Benson Hunt, we methodically follow a mutually agreed-upon roadmap of technology projects, quarter by quarter, continuously monitoring and reducing risk throughout the process.
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Maintaining operational continuity day-to-day is essential. Benson Hunt provides comprehensive services—from on-call support to licensing, server management, patches, and physical hardware needs. We are your one-stop solution for all technology requests and help-desk requirements, consistently available week after week.
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In addition to our regular monthly check-ins, quarterly reviews at Benson Hunt provide an opportunity to evaluate our accomplishments over the past 90 days and realign our strategic priorities to accommodate any changes. Changes are an inevitable part of business, and when they occur, we ensure they are incorporated into our plans and addressed in our future strategies.
Dmitri 'Magnecom'
Structured Data Cabling
Tiffany Bowie, RDH
Dental Hygiene IT Operations Advisor
Jason Tu
Co-Founder & CTO
Tony 'Fung’ Phung
Founder & CEO
Dr. Kat Nguyen, DMD
Clinical Operations Advisor
Hang Truong, BA
Business Manager
Mark Gunderson, K.C.
Entrepreneur@Benson Hunt Smart Buildings Inc. & Retired Lawyer
Beekeeper
Sustainable Living
Paul Nguyen, B. Sc
DevOps
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Founder
I took interest in computers at an early age playing PC video games. As a gamer who needed accuracy, reliability and speed. This quickly translated into applying these principles into businesses technology. Did I mention the online hackers? I was often annoyed of the gamers who were hacking to win--now I protect businesses from hackers!
An entrepreneur at heart, I'm involved into various technology projects. I've consulted alongside with United States Secret Service, Fintrac Canada, and often travel to different parts of a world performing financial crime data gathering.
Through my collaborative network, I have gained special privileges in learning and seeing different tools available to remediate some of the most difficult business situations. Including but not limited to fire damages, floods, and even ransomware.
In my spare time, I am a co-founder of a restaurant in Edmonton and I co-manage with my sister; co-manage an autobody shop and I definitely leverage secure technology to gain control and visibility into what's going on!
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Chief Technology Officer
NAIT graduate. ITILv2 certified. I'm the person behind all things behind the scenes. My key technologies include Windows Server, VMWare, HyperV, SharePoint, Lotus Domino, Citrix Virtual Apps/Desktop, SAN Directors, IBM DS8870, HPe 3PAR/Nimble, VEEAM, Security Vulnerability Patching, LANDESK, HEAT, Ivanti, ArcServe, Riverbed and more! These are just some of the technologies that I work with on a regular Tuesday.
Hockey fanatic; I play goalie!
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Business Manager
My interest in technologies is how effective it can be once an understanding is established. Technology when it works is just like magic!
My role here at Benson Hunt is to ensure our team communicates effectively throughout the sales and support pipeline.
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Dentist
What am I doing here?! I'm Dr. Kat. A dentist with a curiosity in technology.
Tony invited me to be a part of his team to advise him on dental technologies & operations. I assist in guiding clinic operations and dental technology. Happy to speak about x-ray sensors, and dental technology tools!
In my spare time this year I learned how to ride a bike, explored new foodie places, and watched the League of Legends World Championships.
You can find me hanging out with Benson Hunt at various dental conferences, specifically Pacific Dental Conference!
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Systems Analyst & Developer
I am a reader. Give me the documentation and I'll make sense of it!
I graduated from MacEwan University with a Major in Mathematics and a Minor in Computer Sciences. With over 10 years of experience; debugging and enhancing user experience is my part in the Internet of Things.
My tech stack includes: Microsoft Azure, Object Pascal, Java, Javascript ES6, HTML5, CSS, C#, C++, Python & SQL.
Databases: SQL Server, MySQL, Oracle
Tools: Visual Studio/Code, Eclipse, NetBeans, Delphi, Git
In my spare time, I'll be watching EVO tournaments!
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Retired Lawyer
I'm a retired lawyer but partner up with Benson Hunt Technologies in a sister company, Benson Hunt Smart Buildings.
Our expertise is in physical security of commercial and multi-residential buildings. Offering Internet connected door access systems, machine learning surveillance cameras that are NDAA compliant and license plate readers.
I mainly raise bees and do rad stuff like travel the world. My last trip was with Tony into Hong Kong, S.A.R. to take a deeper dive into cybersecurity and building security.
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Structured Data Cabling
I'm Dmitri! I've been working with Benson Hunt Technologies since 2016.
I'm part of the Telecommunication Industry Association and Canadian Standards Association. (TIA & CSA)
Trained in First Aid, WHMIS, H2s, elevated work and fall protection. I'm ready to work with you on all structured data cabling.
Coaxial, CAT5e, CAT6, CAT7, Fibre, SFP are my jam.
Cabling is an art to me, and I'm here to make your data rack organized without being cut up by zip ties. Velcro is the answer!!!
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I've been working with Benson Hunt Technologies for 5 years! I work with brands such as Apex, MouthWatch, Dexis Platinum, Dexis Titanium, VATECH, and more on a day to day basis.
I'm currently in Sweden and will update this biography once I return!
-- August 2024
FAQs
Who’s your ideal customer?
Our ideal customer is one that understands their investment into technology rather than seeing technology only as an expense. If you have made technology an enemy already, we don’t want to further fuel that fire. The best customers that we have value their time and wish to spend it with their loved ones in their free time!
How much do you charge?
We don’t like surprises. We offer a fixed monthly budget for your business so that it is easy for you to manage your expenses. See our quotation page for a quick example.
How long is a typical IT transition period?
Transition periods varies from your current technology stack. We begin with an evaluation and assessment of your technology and stakeholders involved. We put everything under a microscope to ensure processes aren’t disrupted and documented. An average transition may take up to 30 days.
Do you perform audits or training?
Yes! Our team of experts perform vulnerability checks and balances. We’re delighted to work alongside your current IT team or outsourced IT company.
Additionally, we’re now offering Security Awareness Training for your team to ensure they’re up to date on today’s threats. Our training program begins at $4.72/person.
Do you offer on-going support?
Yes! We offer a fully Managed IT Services, or Co-Managed IT Services support. Once you’re on our custom platform, we monitor, manage and support your team’s technology requirements. Our typical on-going support includes a 3 year and 5 year plan offering remote & on-site support.
What are accepted payments?
Canadian wire transfers, cheques, major credit cards, SWIFT, Bitcoin, Ethereum, and Litecoin.