Is this you?
You run an office, clinic, firm or plant. You buy the IT. You don’t want a tech lecture. You want someone who picks up the phone, speaks plain English and has a plan when something breaks.
You’ll like working with us if
- You count downtime in dollars and patient or client hours, not acronyms.
- You want one fixed monthly budget and a person you can call by name.
- You need someone on site in Vancouver, Edmonton or Calgary when remote help isn’t enough.
- You’re tired of tickets that sit for days.
We’re probably not the right fit if
- You only want the cheapest break and fix call, with no monitoring and no backup plan.
- You’d rather deal with a chatbot or a ticket portal than a person.
- You need one giant help desk for thousands of seats in every country. We’re built for real offices with local people.
Short stories from real work
What managed IT looks like when you have to explain it to the owner.
KDM Industries: manufacturing
We’ve supported KDM Industries for over 10 years: their full network, computers and servers, and accounting software. When COVID hit, we moved their team to secure remote work using zero trust access, so the shop kept running.
An accounting firm of about 75 people
We look after their managed IT. When COVID hit, we got their whole team working securely from home. Along the way we cut their email costs by $33,000 a year.
Reschke Fritz LLP: accounting
We helped Reschke Fritz get started, setting up their first servers and network. As they grew, we helped them open new offices in Whitecourt and St. Albert. When COVID hit, we moved the team to secure remote work with zero trust access and remote desktop, including one team member working all the way from New Brunswick.
Passion Dental Group: two clinic expansions
Passion Dental Group owns several individual dental clinics. We’ve helped expand two of them: one from 8 to 15 operatories, and one from 5 to 11. The drawing here is an example from a clinic expansion we completed, with identifying details removed.
We plan at the blueprint level: power, equipment and millwork drawings, side by side with the contractor and designer. That way the network, the server rack and every connected device has a spot before the walls go up.
We also do structured cabling, the neat wiring behind your walls and in your rack. Jobs big or small: one room, one office, or a full clinic build.
Ecco Recycling: Calgary and Aldersyde
Multi-site recycling and plant work: connected equipment on a private network, fibre inside the buildings and fast links between yards.
Sound like your office?
Book a free IT review and Tony will ask what’s broken, what keeps you up at night and what a good month looks like for your team. You get a clear price before you commit.
Everyday help, too
Help desk and on-site support
Call or send a ticket and a real person helps, and a local technician comes to you when it needs hands. Your team also gets its own group chat with dedicated technicians, on WhatsApp, Slack, Google Chat or Microsoft Teams. It’s for IT help, so keep sensitive information out of the chat.
Structured cabling
The neat wiring behind your walls and in your rack, planned from the drawings when you build or renovate. Jobs big or small.
Security awareness training
Short, interactive lessons that help your team spot scam emails (phishing) and ransomware tricks. See the training. More on layers and restores on our cybersecurity page.
For your IT person
Managers rarely need the brand names first. Your IT person might. Each link goes deeper.
Microsoft 365
Secure sign-in, email and files, with no server in the closet. We’re a Microsoft Solutions Partner and authorized reseller. See how we set it up.
Google Workspace
Gmail under your own domain, shared drives and sign-in that just works. Plans, prices and setup.
Managed IT package
What is included each month from $55 per PC, projects quoted separately, and a clear price after your free IT review. See managed IT.
Cybersecurity
Insurer questions, layers in plain words, then the stack. Immutable backups and under 2 hrs restore. See cybersecurity.
Backups and fast server restores
How we copy your files, lock one copy, keep one offsite in Canada, and use Hyper-V and Veeam to get a failed server back from local storage in less than 2 hours. Read how it works.
Why each piece is there
Plain guides to the tech we use and the reason behind it: RAID 10, immutable backups, business firewalls, DNS filtering and multi-factor sign in. See how it all fits together.
The people you’ll talk to
Tony Phung leads Benson Hunt. Around him are a dentist and a registered dental hygienist who advise on clinic operations, a chief technology officer whose work is built on ITIL best practices, and Mark Gunderson, K.C., a retired lawyer who advises us. Together the team brings 40 years of combined experience. We keep the language plain and the promises small.
Tony Phung
Founder and CEO
Jason Tu
Chief Technology Officer
Dr. Kat Nguyen, DDS
Dentist (DDS) and Clinical Operations Advisor
Tiffany Kinding, RDH
Registered Dental Hygienist (RDH) and Dental Hygiene IT Operations Advisor
Mark Gunderson, K.C.
General business advisor to Benson Hunt and retired lawyerRead more about everyone on our About page.
Frequently asked questions
More questionsWhere are you, and how do I reach you?
We’re based in Vancouver, with local teams in Edmonton and Calgary who come to you. Call (604) 813-7881, Monday to Friday, 7am to 5pm MT, or email hello <at> bensonhunt <dot> com. In an emergency, a real person answers 24/7.
How much does it cost?
Managed IT starts from $55 per PC per month, for one fixed monthly budget with no surprises. The exact rate depends on your servers, computers and the support you need. See what a managed plan includes, or book a free IT review for a clear price before you commit.
Do you take small jobs?
Yes. Jobs big or small: one room of cabling, one office, or a full clinic or plant build. We plan it with you either way.
How long does switching take?
Most takeovers take a few weeks. Bigger ones can take months. We’ll map it out before we start, and we plan around your day so your team keeps working.
See all questions
Can you work with our current IT person?
Yes. We can work alongside them and cover the gaps, like security monitoring or backups. You keep the people you trust.
