Book a free IT review. We will walk through access, backups and a cutover outline for your clinic. Call (604) 813-7881 or use the contact form.
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Switching from Garibaldi Technology Partners (now Tenom)
A calm path when your IT provider is sold
Garibaldi Technology Partners is now part of Tenom Technologies. If you are comparing options, this guide covers a clean switch: what to take with you, how a clinic cutover usually works, and how to reach our local team.
Who this is for
Dental clinics and other BC practices that used Garibaldi Technology Partners, and anyone searching for a Garibaldi or Tenom alternative in Vancouver and nearby.
What happened to Garibaldi Technology Partners?
Garibaldi Technology Partners was a Burnaby based dental focused MSP. In mid 2025 it was sold to Alphi Capital, with Sequeira Partners advising. In May 2026 Tenom Technologies launched as eight companies under one name, including Garibaldi. Clinics often look at alternatives when ownership changes. That is normal.
What should you do after an MSP is acquired?
Stay calm. Confirm who owns admin access, passwords, backups and your domain. Ask how tickets and on site visits work under the new brand. Then decide whether to stay or switch. A BC clinic moved to us after the acquisition when they wanted a small local team again.
How do you switch IT providers cleanly?
You plan the handoff before anyone loses access. The new team inventories your network, servers, email and dental software. You keep owner level admin accounts. The old MSP returns credentials on a written end date. Front desk and chairs keep working while the cutover runs in planned steps.
Own the keys
Admin accounts, Bitwarden, domain DNS and vendor portals in the clinic’s name.
Prove the backups
Know where backups live and that a restore has been tested recently.
Write the offboarding
End date, access return, and who removes remote tools from your PCs.
What belongs on a switch checklist?
Admin access you own. Passwords in a Bitwarden vault the clinic controls. Backups you can restore. Vendor logins for imaging, practice software, firewall and email. Domain DNS control. A written MSP offboarding step so old remote access is removed on time.
- Admin access. Microsoft 365 or Google, servers, firewall, and any remote tools.
- Passwords. Move shared clinic passwords into Bitwarden under your ownership.
- Backups. Confirm job status and a recent restore test.
- Vendor logins. Imaging, PMS, claims portals, phone system if IT managed them.
- Domain DNS. Registrar login and who can change records.
- MSP offboarding. Written end date, credential return, agent uninstall.
What should a dental clinic expect during a cutover?
We plan work so front desk and chairs keep seeing patients. Exact timing depends on your servers, imaging and how many sites you have. Ask us for a plan for your clinic. Many switches start with monitoring and passwords, then servers and imaging, then the old MSP is released.
Why choose a dedicated local team after a roll-up?
A national roll-up can bring scale. A dedicated local team brings the same IT specialists in your group chat, people who come on site, and a Vancouver office you can visit. We serve dental, legal, accounting and manufacturing from Vancouver, Edmonton and Calgary. You decide which fit matters more.
A short note from real work
After the acquisition. A BC clinic moved to Benson Hunt when ownership changed. They wanted a small local team again. We took over admin access, passwords, backups and day to day support without naming their former provider in the handoff plan.
Questions about leaving Garibaldi or Tenom
Is Garibaldi Technology Partners still the same company?
Garibaldi Technology Partners was sold to Alphi Capital in 2025. In May 2026 Tenom Technologies launched as eight companies under one name, including Garibaldi. Day to day support may feel different under a larger brand. Ask who answers your tickets now.
How do I switch IT providers in Vancouver without downtime?
Inventory first, own every admin login, prove backups, then cut over in planned steps. Keep the old provider until the new team confirms monitoring and restores. Most clinic risk comes from lost passwords or untested backups, not from the brand change itself.
What is a good Garibaldi Technology Partners alternative?
Look for dental software experience, local technicians who come on site, clear pricing, and a team that gives you owner level access. Benson Hunt is a local option for Vancouver, Edmonton and Calgary clinics. Compare fit, not slogans.
Do you help with MSP offboarding?
Yes. We help you list credentials, move passwords into Bitwarden, confirm backups, and set a written end date so remote tools and shared accounts are removed cleanly.
How much does managed IT cost?
From $55 to $110 per PC per month for managed plans, after a free review. Projects such as a server move are quoted separately before work starts.