One number for Vancouver, Edmonton and Calgary. Weekdays 7am to 5pm MT, and 24/7 for emergencies.
Or email hello <at> bensonhunt <dot> com.
Vancouver office: Benson Hunt Technologies, #250-1766, 997 Seymour St, Vancouver BC V6B 3M1.
Managed IT Services in Vancouver: a local team that answers the phone
Managed IT in Vancouver, with a person who answers
A local team from our Seymour St office looks after your computers, servers, backups and security for one flat monthly rate. From $55 per PC per month.
24/7 emergency line
Monday to Friday, 7am to 5pm MT. Emergencies 24/7 on (604) 813-7881, always answered by a person.
Who provides managed IT services in Vancouver?
Benson Hunt provides managed IT services in Vancouver through a local team of IT specialists and technicians who come to your office. One flat monthly rate per computer covers the help desk, monitoring, backups, security and on-site visits. Many issues are fixed in your group chat with remote access. Our office is at #250-1766, 997 Seymour St.
- 3cities with a local team
- 24/7emergency line, always a person
- Since 2013serving BC and Alberta
What do managed IT services in Vancouver include?
Everything below is part of the plan. You don’t pay extra to call us when something breaks, and you get a clear price in writing before you commit.
- Help desk. Call or message us and a person answers. Emergencies are answered 24/7.
- Monitoring. We watch your computers, servers and network 24/7, with Huntress working alongside us.
- On-site visits. When something needs hands, a Vancouver technician comes to your office.
- Firewall and switch care. We keep your Cisco Meraki firewall and switches updated and healthy.
- Security and training. Multi-factor sign in, weekly patching and security awareness training with a monthly report card.
The full plan
What a managed plan covers, what is quoted separately, and how the free consult works.
Cybersecurity
Filtering, detection, updates, sign in protection and tested backups working together.
How do you keep a Vancouver office running when a server fails?
We build servers on Hyper-V, so a failed server can come back on other hardware. Restores from local storage have taken less than 2 hours. Backups follow 3-2-1, with one copy offsite here in Vancouver that is locked for 30 days, and restores are tested.
Immutable backups
Copies locked for 30 days can’t be changed or deleted, even by ransomware.
Which Vancouver offices do you look after?
We look after dental clinics, law firms, accounting firms and manufacturers across Metro Vancouver. Same company, same phone number, and a page for each when you need the detail.
Dental clinics
Practice software, imaging and BC privacy rules.
Law firms
Client files kept private and open before the deadline.
Accounting firms
Ready before tax season hits.
Manufacturers
Keep the line and the orders moving.
We also look after condo and strata buildings and government and large enterprise offices.
Clients we’ve worked with
How do managed IT services in Vancouver work?
- 1Reach us by the channel that suits you
- 2We fix what we can quickly
- 3A technician comes on site
Every client gets its own group chat with dedicated technicians, on WhatsApp, Slack, Google Chat or Microsoft Teams. It’s for IT help, so keep sensitive information out of the chat.
Areas we serve near Vancouver
Same local team, same number.
- Burnaby
- Richmond
- Surrey
- Delta
- Langley
Managed IT questions from Vancouver offices
Do you offer managed IT services in Vancouver?
Yes. Our Vancouver IT specialists and technicians come to your office, and many fixes happen in your group chat. Call (604) 813-7881, our main line for all three cities.
Do you have a Vancouver office?
Yes, at #250-1766, 997 Seymour St. Our technicians also come to you.
How much do managed IT services cost?
From $55 per PC per month. We confirm your rate in writing after a short conversation, so you know the number before you decide. Projects such as cabling and new builds are quoted separately.
Is cybersecurity included?
Yes. Firewall care, Huntress alongside us, multi-factor sign in, training and tested backups are part of how we run managed IT.
Do you do break/fix?
No, except in special circumstances. We work best when we look after your whole setup every day. We do offer one free break/fix assessment.