Server down? Call now. Not down yet? Book an IT review and we’ll show you what to fix first.
Mon to Fri, 7am to 5pm MT, emergency 24/7, always answered by a person.
Managed IT Services in Calgary: your IT should answer the phone
A person answers, day or night. A technician visits your office when remote help isn’t enough.
Microsoft partner. In business since 2013.
Clients we’ve worked with: Ecco Recycling and Smiles Studio.
Mon to Fri, 7am to 5pm MT, emergency 24/7, always answered by a person.
- Since 2013in business
- 3 citiestechnicians visit offices in Vancouver, Edmonton and Calgary
- 24/7emergency line, always answered by a person
- Under 2 hoursWhen we restore a failed server from local storage with Hyper-V and Veeam, it has taken less than 2 hours.
40 million network security events checked every month
Who provides managed IT services in Calgary?
Benson Hunt gives Calgary businesses managed IT, cybersecurity and security systems, as a Microsoft partner in business since 2013, with a 24/7 emergency line always answered by a person. One monthly rate per computer covers your help desk, monitoring, backups, security and office visits. Small fixes often happen right away over a remote connection.
What does managed IT support in Calgary include?
One plan, one monthly rate per computer. Calling us is part of the plan.
- Help desk. Call or message us, and a person answers.
- Monitoring. 24/7 monitoring with Huntress, watching your computers and servers for attackers.
- On-site visits. A technician comes to your Calgary office when something needs hands.
- Firewall care. We look after the firewalls and switches, such as Cisco Meraki, that guard your network.
- Security. Multi-factor sign in (a code on your phone plus your password), security updates and staff training.
More on the full plan and cybersecurity.
What happens when a Calgary office server fails?
We build servers on Hyper-V, so a failed server can start again on other hardware. Backups follow the 3-2-1 rule: 3 copies, on 2 kinds of storage, with 1 offsite, and we test restores.
See how Hyper-V and locked backups work.
Is something broken right now?
Call us. Emergency support is 24/7, always answered by a person.
Call now: (604) 813-7881Not urgent? Book an IT review.
Which Calgary offices do you look after?
Dental clinics, law firms, accounting firms and manufacturers across the Calgary area.
Clients we’ve worked with
Ecco Recycling: when their baler’s control screen was wiped from inside their own network, we separated the machines and rebuilt the control software.
24/7 threat monitoring powered by Huntress
Huntress and the Huntress logo are trademarks of Huntress Labs Incorporated.
How do managed IT services in Calgary work?
- 1Call or message us
- 2We fix what we can right away
- 3If it needs hands, a technician comes to you
You get a group chat with our technicians on WhatsApp, Slack, Google Chat or Teams. Keep passwords out of it.
Which areas near Calgary do you serve?
- Airdrie
- Cochrane
- Balzac
- Aldersyde
Also see managed IT services in Edmonton and managed IT services in Vancouver.
Managed IT questions from Calgary offices
Do you send a technician to my office in Calgary?
Yes. Our technicians visit offices in Vancouver, Edmonton and Calgary. Call (604) 813-7881.
Do you have a Calgary office?
Not a walk-in office. Our technicians come to you. Our head office is in Vancouver.
What do I get for the monthly rate in Calgary?
Help desk, 24/7 monitoring with Huntress, on-site visits, firewall care, security and tested backups, for one monthly rate per computer.
How much does managed IT cost?
Managed IT starts at $55 per PC per month. We confirm your rate in writing before you decide. Projects are quoted separately.
How fast do you respond when something breaks?
For emergencies, a person answers (604) 813-7881 24/7. When we restore a failed server from local storage with Hyper-V and Veeam, it has taken less than 2 hours.
Who do I call when something breaks after hours?
Call (604) 813-7881, the same number. Emergency support is 24/7, always answered by a person.
Can you help with cybersecurity and ransomware protection?
Yes. Cybersecurity for small business in Calgary is in every plan, with 24/7 monitoring with Huntress, multi-factor sign in and tested backups.
Which industries do you work with?
Dental clinics, law firms, accounting firms and manufacturers across the Calgary area.
Do you support dental clinics in Calgary?
Yes. Smiles Studio, a Calgary dental clinic, is a current client.
How do I get started?
Call (604) 813-7881 or book an IT review. We confirm your rate in writing.
Can you just fix one problem without a monthly contract?
No, except in special circumstances. We work on monthly plans.