Server down? Call now. Not down yet? Book an IT review and we’ll show you what to fix first.
Mon to Fri, 7am to 5pm MT, emergency 24/7, always answered by a person.
Managed IT Services in Edmonton: your IT should answer the phone
A person answers, day or night. A technician visits your office when remote help isn’t enough.
Microsoft partner. In business since 2013.
Clients we’ve worked with: West Block Dental.
Mon to Fri, 7am to 5pm MT, emergency 24/7, always answered by a person.
- Since 2013in business
- 3 citiestechnicians visit offices in Vancouver, Edmonton and Calgary
- 24/7emergency line, always answered by a person
- Under 2 hoursWhen we restore a failed server from local storage with Hyper-V and Veeam, it has taken less than 2 hours.
40 million network security events checked every month
Who provides managed IT services for small business in Edmonton?
Benson Hunt gives Edmonton businesses managed IT, cybersecurity and security systems, as a Microsoft partner in business since 2013, with a 24/7 emergency line always answered by a person. One monthly rate per computer covers your help desk, monitoring, backups, security and office visits. Small fixes often happen right away over a remote connection.
What does managed IT support in Edmonton include?
One plan, one monthly rate per computer. Calling us is part of the plan.
- Help desk. Call or message us, and a person answers.
- Monitoring. 24/7 monitoring with Huntress, watching your computers and servers for attackers.
- On-site visits. A technician comes to your Edmonton office when something needs hands.
- Firewall care. We look after the firewalls and switches, such as Cisco Meraki, that guard your network.
- Security. Multi-factor sign in (a code on your phone plus your password), security updates and staff training.
More on the full plan and cybersecurity.
What happens when an Edmonton office server fails?
We build servers on Hyper-V, so a failed server can start again on other hardware. Backups follow the 3-2-1 rule: 3 copies, on 2 kinds of storage, with 1 offsite, and we test restores.
See how Hyper-V and locked backups work.
Is something broken right now?
Call us. Emergency support is 24/7, always answered by a person.
Call now: (604) 813-7881Not urgent? Book an IT review.
Which Edmonton offices do you look after?
Dental clinics, law firms, accounting firms and manufacturers across the Edmonton area.
Clients we’ve worked with
24/7 threat monitoring powered by Huntress
Huntress and the Huntress logo are trademarks of Huntress Labs Incorporated.
How do managed IT services in Edmonton work?
- 1Call or message us
- 2We fix what we can right away
- 3If it needs hands, a technician comes to you
You get a group chat with our technicians on WhatsApp, Slack, Google Chat or Teams. Keep passwords out of it.
Which areas near Edmonton do you serve?
- St. Albert
- Sherwood Park
- Morinville
- Whitecourt
Also see managed IT services in Calgary and managed IT services in Vancouver.
Managed IT questions from Edmonton offices
Do you send a technician to my office in Edmonton?
Yes. Our technicians visit offices in Vancouver, Edmonton and Calgary. Call (604) 813-7881.
Do you have an Edmonton office?
Not a walk-in office. Our technicians come to you. Our head office is in Vancouver.
What do I get for the monthly rate in Edmonton?
Help desk, 24/7 monitoring with Huntress, on-site visits, firewall care, security and tested backups, for one monthly rate per computer.
How much does managed IT cost?
Managed IT starts at $55 per PC per month. We confirm your rate in writing before you decide. Projects are quoted separately.
How fast do you respond when something breaks?
For emergencies, a person answers (604) 813-7881 24/7. When we restore a failed server from local storage with Hyper-V and Veeam, it has taken less than 2 hours.
Who do I call when something breaks after hours?
Call (604) 813-7881, the same number. Emergency support is 24/7, always answered by a person.
Can you help with cybersecurity and ransomware protection?
Yes. Every plan includes firewall care, 24/7 monitoring with Huntress, multi-factor sign in, training and tested backups.
Which industries do you work with?
Dental clinics, law firms, accounting firms and manufacturers across the Edmonton area.
How do I get started?
Call (604) 813-7881 or book an IT review. We confirm your rate in writing.
Can you just fix one problem without a monthly contract?
No, except in special circumstances. We work on monthly plans.
Can you work alongside our in-house IT?
Yes. Tell us what your team handles, and we cover the rest.