A local team that comes to your firm, and works alongside in-house IT. From $55 to $110 per PC per month.
24/7 emergency line
Monday to Friday, 7am to 5pm MT. Emergencies 24/7 on (604) 813-7881, always answered by a person.
Benson Hunt provides legal IT support in Edmonton through a local team of IT specialists and technicians who come to your firm. We look after computers, servers, backups, security and the IT side of legal software, and we can work alongside your in-house IT. Many issues are fixed in a group chat with remote access.
Disconnect the affected computers from the network, leave them on, and call us. Then check your cyber insurance policy. Don’t wipe anything, and don’t contact the attackers.
Ransomware on a screen right now? Call (604) 813-7881. Emergency support 24/7, always answered by a person.
This is IT guidance, not legal advice. Whether an incident must be reported is a question for your firm’s lawyer.
Under Alberta PIPA, a firm must tell the Information and Privacy Commissioner of Alberta without unreasonable delay when a breach creates a real risk of significant harm. The Law Society of Alberta also points firms to telling affected clients and their insurer promptly. We help you find out quickly what was reached.
The Law Society of Alberta’s guide to the first calls after a breach.
Read the guide about law society and cyber insurance readiness
Alberta PIPA covers most private firms. PIPEDA covers federally regulated and cross border commercial data. Ask your lawyer.
Its guidance, Protecting Your Practice from Cybersecurity Threats, points firms to email authentication, multi-factor sign in and training for everyone. We set up SPF, DKIM and DMARC on your domain, turn on multi-factor sign in for email and remote access, and run short awareness training for the whole firm.
Harder for anyone to send email that looks like yours.
Short quizzes and practice emails, with monthly report cards.
Alongside an in-house team. Reynolds Mirth Richards & Farmer LLP, an Edmonton law firm, works with us alongside its in-house IT on a Citrix upgrade.
From first server to remote work. We set up the first servers for Reschke Fritz LLP, helped them open offices in Whitecourt and St. Albert, and moved the team to zero trust remote work during COVID, including a staff member in New Brunswick.
Every firm gets its own group chat with dedicated IT specialists, on WhatsApp, Slack, Google Chat or Microsoft Teams. For IT help only.
Same local team, same number.
Yes. Our Edmonton IT specialists and technicians visit your firm, and many fixes happen in your group chat. Call (604) 813-7881, our main line for all three cities.
No. Our Edmonton address, 1312 Webber Greens Drive NW, is for mail only. Our technicians come to you.
Yes. We work with Reynolds Mirth Richards & Farmer LLP alongside its in-house IT on a Citrix upgrade. We can take on projects, cover gaps or look after everything.
Yes, when a breach creates a real risk of significant harm, you must notify the Information and Privacy Commissioner of Alberta without unreasonable delay. Ask your lawyer how it applies.
ALIA says its universal cyber program does not cover it. Check your policy with your broker, and keep a call back rule for payment changes.
$55 to $110 per PC per month, at a fixed price. Projects are quoted before any work starts.
Disconnect the affected computers from the network but leave them on, then call (604) 813-7881 and check your cyber insurance policy. We contain it, check the locked backups and restore clean systems.
One number for Vancouver, Edmonton and Calgary. Weekdays 7am to 5pm MT, and 24/7 for emergencies.
Or email hello <at> bensonhunt <dot> com.
Vancouver office: Benson Hunt Technologies, #250-1766, 997 Seymour St, Vancouver BC V6B 3M1. Edmonton mailing address: 1312 Webber Greens Drive NW, Edmonton, AB T5T 7C5 (mail only).
