A local team for plants, yards and warehouses, including the automation at Ecco Recycling. From $55 per PC per month.
24/7 emergency line
Monday to Friday, 7am to 5pm MT. Emergencies 24/7 on (604) 813-7881, always answered by a person.
Benson Hunt provides manufacturing IT support in Calgary through a local team of IT specialists and technicians who come to your plant, yard or warehouse. We look after servers, plant networks, ERP and warehouse systems, backups and security, and smaller fixes happen in a group chat with remote access.
Ecco Recycling found out. The Allen-Bradley HMI on their cardboard baler was wiped, then the baler’s programming was deleted, and the line stopped. The cause was inside their own network, not an outside attack. We put the machines on their own VLANs, backed up the HMI and redesigned the PLC software.
Where the equipment allows it, alongside your equipment vendor.
NetSuite, NextERP, Sage ERP, Sage MRP, Accellos WMS and HighJump.
Every person and device proves who it is before it gets in, which IT people call zero trust. For the Ecco Recycling build-out across Balzac, Aldersyde and Lethbridge, fibre runs inside the buildings and point-to-point links tie the sites and yards together. We plan the cabling from the blueprints.
Servers that come back on other hardware, backed up 3-2-1.
Report to the Commissioner when a breach creates a real risk of significant harm (s.34.1).
We look after their automation, and helped with a four-site build-out including Balzac, Aldersyde and Lethbridge. Tony took these photos in Aldersyde.
Every plant gets its own group chat with dedicated IT specialists, on WhatsApp, Slack, Google Chat or Microsoft Teams.
Same local team, same number.
Guides for manufacturers
Yes. Our Calgary IT specialists and technicians come to plants, yards and warehouses, and smaller fixes happen in your group chat. Call (604) 813-7881, our main line for all three cities.
No. Our IT specialists are local in Calgary, and they come to you.
Tell us what you run. For Ecco Recycling we backed up the HMI and redesigned the baler’s PLC software, alongside the equipment vendor.
Often, yes. We check your vendor’s requirements first and plan the move around production. See Hyper-V for manufacturers.
From $55 per PC per month, fixed, with remote and on-site help included. We confirm your number in writing before you sign.
One number for Vancouver, Edmonton and Calgary. Weekdays 7am to 5pm MT, and 24/7 for emergencies.
Or email hello <at> bensonhunt <dot> com.
Vancouver office: Benson Hunt Technologies, #250-1766, 997 Seymour St, Vancouver BC V6B 3M1. Edmonton mailing address: 1312 Webber Greens Drive NW, Edmonton, AB T5T 7C5 (mail only).
