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Manufacturing IT Support in Vancouver: keep the line and the orders moving

When the server stops, the floor feels it

A local team for plants, warehouses and shops across Metro Vancouver. From $55 per PC per month.

Call (604) 813-7881
Book an IT review

24/7 emergency line

Monday to Friday, 7am to 5pm MT. Emergencies 24/7 on (604) 813-7881, always answered by a person.

Who provides manufacturing IT support in Vancouver?

Benson Hunt provides manufacturing IT support in Vancouver through a local team of IT specialists and technicians who come to your plant or warehouse. We look after servers, networks, ERP and warehouse systems, backups and security. Smaller fixes happen in a group chat with remote access. Our office is at #250-1766, 997 Seymour St.

  • Under 2 hrsto restore a failed server from local storage
  • 24/7emergency line, always a person
  • Since 2013serving BC and Alberta

What keeps a Vancouver plant or warehouse running?

Servers that come back fast, a network that keeps machines apart from office traffic, and Wi-Fi that reaches the far racking. We run ERP and warehouse servers on Hyper-V, back them up with Veeam to the 3-2-1 rule, and put PLCs and HMI touchscreens on their own VLANs.

ERP and warehouse systems

We look after the server, network and SQL side, and work with your vendor on the rest.

Read the guide about Hyper-V for manufacturers

Wi-Fi to the far racking

Racking and metal block signal, so we plan access points around them.

From order to shipmentOrders come in to the ERP server, which runs on Hyper-V. The warehouse picks with scanners and label printers on their own network lane, and the order ships. Veeam backs it all up.FROM ORDER TO SHIPMENTOrders come inFrom the office, phoneand online.ERP on Hyper-VNetSuite, Sage, NextERPand others.Pick and labelScanners and printers ontheir own lane.Out the doorPacked, labelled andshipped.Veeam backs it all up to the 3-2-1 rule, with a copy in Vancouver locked for 30 days.From order to shipmentOrders come in to the ERP server, which runs on Hyper-V. The warehouse picks with scanners and label printers on their own network lane, and the order ships. Veeam backs it all up.FROM ORDER TO SHIPMENTOrders come inFrom the office, phone and online.ERP on Hyper-VNetSuite, Sage, NextERP and others.Pick and labelScanners and printers on their own lane.Out the doorPacked, labelled and shipped.Veeam backs it all up to the 3-2-1 rule, with a copy inVancouver locked for 30 days.

How do you protect a Vancouver manufacturer’s email and website?

We lock down the domain so nobody can hijack it or send fake email in your name, protect websites and forms from attacks, and move teams to tools such as Google Workspace. That is the work we are doing now for CG Motorsports, a BMW and MINI service shop in Richmond, BC.

Remote access done safely

Citrix, Parallels, zero trust or hardened RustDesk, never open to the internet.

BC PIPA and customer data

Covers staff and customer records. PIPEDA covers federally regulated and cross border commercial data.

Email only you can sendWithout email protection, anyone can send a fake invoice that looks like it came from your company. With SPF, DKIM and DMARC set up and the domain locked, fake email in your name is rejected before it reaches customers.ANYONE CAN SEND AS YOUONLY YOU CAN SEND AS YOUA fake invoice is sentFrom an address that looks like yours.Your customer opens itIt looks real.They pay the wrong accountAnd call you after.A fake invoice is sentSame trick.SPF, DKIM and DMARC check itIt fails, so it is rejected.Customers trust your invoicesAnd your domain is locked.No SPF, DKIM or DMARC on the domain.The work we are doing now for CG Motorsports.Email only you can sendWithout email protection, anyone can send a fake invoice that looks like it came from your company. With SPF, DKIM and DMARC set up and the domain locked, fake email in your name is rejected before it reaches customers.ANYONE CAN SEND AS YOUA fake invoice is sentFrom an address that looks like yours.Your customer opens itIt looks real.They pay the wrong accountAnd call you after.No SPF, DKIM or DMARC on the domain.ONLY YOU CAN SEND AS YOUA fake invoice is sentSame trick.SPF, DKIM and DMARC check itIt fails, so it is rejected.Customers trust your invoicesAnd your domain is locked.The work we are doing now for CG Motorsports.

Clients we’ve worked with

CG Motorsports

A BMW and MINI service shop in Richmond, BC. We are moving their email to Google Workspace, protecting their websites and forms, locking down their domain against fake email, and upgrading their hosting servers.

How does manufacturing IT support in Vancouver work?

  1. 1Reach us by the channel that suits you
  2. 2We fix what we can quickly
  3. 3A technician comes on site

Every plant gets its own group chat with dedicated IT specialists, on WhatsApp, Slack, Google Chat or Microsoft Teams.

Areas we serve near Vancouver

Same local team, same number.

  • Burnaby
  • Richmond
  • Surrey
  • Delta
  • Langley

Also see

Guides for manufacturers

Manufacturing IT questions from Vancouver

Do you offer manufacturing IT support in Vancouver?

Yes. Our Vancouver IT specialists and technicians come to plants, shops and warehouses, and smaller fixes happen in your group chat. Call (604) 813-7881, our main line for all three cities.

Do you have a Vancouver office?

Yes, at #250-1766, 997 Seymour St. Our technicians come to your site.

Do you look after PLCs and HMIs?

Tell us what you run. We’ll be clear about what we cover and where your equipment vendor stays in charge, before you sign.

Can our ERP run on a virtual server?

Often, yes. We check your vendor’s requirements first and plan the move around production. See Hyper-V for manufacturers.

What does it cost?

From $55 per PC per month, fixed, with remote and on-site help included. We confirm your number in writing before you sign.

Talk to us about your Vancouver plant

One number for Vancouver, Edmonton and Calgary. Weekdays 7am to 5pm MT, and 24/7 for emergencies.

Or email hello <at> bensonhunt <dot> com.

Vancouver office: Benson Hunt Technologies, #250-1766, 997 Seymour St, Vancouver BC V6B 3M1. Edmonton mailing address: 1312 Webber Greens Drive NW, Edmonton, AB T5T 7C5 (mail only).

Call (604) 813-7881
Book an IT review