Originally published July 24, 2023 by Tony Phung. Updated October 2026.
What we look at when we review a dental clinic’s IT setup
Dental clinics run on their IT, yet the setup behind the scenes is easy to overlook. When we review a clinic in Vancouver, we look at a few things that matter most for patient data and for keeping the clinic running.
The server setup
We check whether the server is built on modern virtualization such as Hyper-V. It makes backups, restores and upgrades easier to plan, and it does not tie the clinic to a single machine. A setup that runs straight on one piece of hardware is more exposed when that hardware fails.
Backups that restore
A backup is only useful if it can be restored. We ask when the last restore was tested, where the offsite copy is kept, and whether a copy is protected from ransomware. Patient records, billing and the schedule all depend on the answer. When did your clinic last test a restore?
The right hardware for the job
We check that the server is a commercial server and not a desktop computer doing a server’s job. The two are built for different work, and a server is a better fit for a busy practice. See why a clinic needs a true server.
How we work
We aim to explain what we find in plain words and leave the decisions with you. A clear picture of your setup lets you plan with confidence. No setup is perfect, and we point out what is working as well as what could be better.
Contact or call (604) 813-7881 for a free consult with Tony. No pressure, no jargon.
